ShopStayOpen

AHR recovery, with the real maths

How a score actually goes back up

There are exactly four published ways an Account Health Rating recovers, and one of them is much faster than the others. Here they are in the order a seller in trouble should use them.

1. Quizzes — the only instant points

Passing the policy quiz tagged to a violation earns points back, and passing a milestone quiz can shorten a milestone restriction. Quizzes are the only recovery that takes minutes instead of months. If your Shop Health page offers a quiz, it is almost always fix #1.

2. Corrections and successful appeals — points returned

If a violation was wrong, or correctable and corrected inside its window, the enforcement attached to it is not taken — and points returned through a successful appeal or correction do not follow the normal 180-day rule. This is why routing matters: appeal the errors, correct the correctable, and never waste an appeal on a violation that was real and fixable by correction.

3. Finished orders — 4 points per 200

Every 200 finished orders in the last 180 days earns 4 points, capped at 20 points per week. Finished means finished: returns, cancellations and samples do not count. At beginner volume — say 30 orders a week — order-based recovery is roughly 1 point a week. It is real, and it is slow, and any plan that depends on it alone is a plan to stay in the orange for months.

4. Time — the 180-day reset

Every deduction expires 180 days after it landed. A violation from January stops costing you in July. Time heals the score — but only if no new violation lands meanwhile, which is why the prevention fixes (dispatch routine, listing sweep, never-list rules) are part of every recovery, not an afterthought.

What does NOT raise your score

Opening a new shop (accounts are connected; enforcement follows). Buying 'AHR boost' services (nobody outside TikTok can move the number). Messaging support repeatedly (support cannot edit the score). Waiting while still shipping late (the next deduction lands before the old one expires).

Questions sellers ask

How fast can I get back to green?

It depends on the route: a quiz can move you the day you pass it; a successful appeal returns its points; orders move you about 4 points per 200 finished orders. The checker on this site's home page shows your exact distance to the next milestone so you can plan against a number, not a feeling.

Does TikTok warn me before a milestone?

Yes — TikTok says it informs sellers when their AHR is 10 points away from the next milestone. Treat that message as a fire alarm, not a newsletter.

Included in the $39 Stay Open Kit

  • Appeal letters for all 8 violation types, with the evidence checklist for each published ground
  • The 30-day score-recovery plan, day by day
  • Listing pre-check sheets and the never-list tables

The checker above is free and always will be. The kit is the depth: the letters, the plan, and the sheets, in one place, stamped with the rules as checked October 22, 2026.

See the $39 Stay Open Kit