ShopStayOpen

Guides

Every guide, in the words sellers search

Start with the free danger check if a violation already landed. These pages are the rulebook underneath it — each one dated and sourced to TikTok's own policy pages.

The system

TikTok Shop Account Health Rating (AHR), Explained

What the TikTok Shop Account Health Rating is, how the 0-1,000 score works, the 150/100/50 milestones, and how points are earned and lost — in plain words.

TikTok Shop Violation Points Are Gone — What Replaced Them

The old 48-point violation system ended for US sellers in July 2026. Here is what the Account Health Rating changed, and why old advice now hurts.

How to Raise Your TikTok Shop Account Health Rating

The only published ways a TikTok Shop AHR goes back up: quizzes, finished orders, corrections, successful appeals — and the 180-day reset. With the real maths.

What Changed on TikTok Shop in 2026

Three structural changes hit US TikTok Shop sellers in 2026: the AHR replaced violation points, Seller Shipping ended, and listing declarations became mandatory.

TikTok Shop Appeal Denied: What You Can Still Do

A denied first appeal is not the end: the second (final) appeal window, the 15-day clock, what 'new evidence' means, and the quiz/correction routes that remain.

TikTok Shop Violation 'For No Reason'? What the Ticket Actually Says

'Violation for no reason' is the most common beginner complaint — and almost never literally true. How to read a violation record, find the real reason, and pick the right route.

How to Get Rid of TikTok Shop Violations (the AHR Way)

Violations cannot be deleted — but their cost can be undone: correct inside the window, appeal on published grounds, pass the quiz, and let the 180-day reset work.

How to Appeal a TikTok Shop Violation: the Three Clocks

Two appeals per violation. First within 30 days. Second within 15 days of a rejection. And the 12–72 hour windows most beginners never see. The full map.

TikTok Shop Probation: the Limits, and How Shops Graduate

New-shop probation tiers (50/100/200 orders a day), what an order-limit cut really means, why probation does not pause your AHR, and the graduation targets.

The 4 Numbers That Can Close Your Shop: LDR, VTR, OTDR, SFCR

TikTok Shop's four fulfillment metrics with their official targets and enforcement lines — and the per-order maths that show how close you really are.

By violation type

Late shipping / late dispatch

Orders not scanned by the carrier inside the dispatch window, deliveries running past the deliver-by date.

A product TikTok bans (prohibited product)

Listing a product on TikTok's Prohibited Products list — illegal, unsafe, counterfeit, recalled, or regulated items.

Product safety / recall problem

A recall, a safety issue, or missing safety documentation (test reports, certificates) for a product you sell.

Listing mistakes (wrong category, missing info, bad claims)

Wrong category, incomplete product information, descriptions under 30 words, missing Prop 65 / choking-hazard declarations, claims printed on packaging, off-platform links or QR codes in a listing.

Brand / copyright trouble (IP, counterfeit, no authorization)

Trademark or copyright infringement, listing counterfeit products, or selling a brand without brand authorization.

Fake orders / suspicious transactions

Fraudulent orders, suspicious transactions, or activity TikTok reads as manipulating the platform's integrity systems.

Registration / account paperwork problem

Onboarding and verification mismatches, account finance issues, or account dormancy.

Review trouble (fake reviews, review schemes)

Review manipulation — incentivized, arranged, or otherwise engineered reviews — and review records TikTok counts against the shop.

Before and after

Listing pre-check

Check a product's status — open, qualification-first, or never — before TikTok checks it for you.

My shop was deactivated

The free closure page: records first, withholding clocks, and where held money is actually handled.

Included in the $39 Stay Open Kit

  • Appeal letters for all 8 violation types, with the evidence checklist for each published ground
  • The 30-day score-recovery plan, day by day
  • Listing pre-check sheets and the never-list tables

The checker above is free and always will be. The kit is the depth: the letters, the plan, and the sheets, in one place, stamped with the rules as checked October 22, 2026.

See the $39 Stay Open Kit